Book time with Mark
30-minute discovery call
No deck, no pitch. We look at how things are working, audit your key touchpoints, and I’ll show you how the best-performing venues win. If I can help, I’ll say so. If I can’t, I’ll point you in the right direction.
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Free · Website and touchpoint audit
Where couples slip away, and what to fix first.
Most venues don’t have a leads problem. They have a conversion problem, and it hides in the gap between a couple pressing send and someone replying.
The audit is a no-obligation review of your website and every touchpoint a couple meets, from first click to first reply. I look at the things that quietly cost bookings:
- How fast enquiries get answered, and what happens to the ones that land at 9pm or on a Sunday. 68% of enquiries arrive outside office hours.
- Whether your first reply gives a couple a reason to book a tour, or just a brochure and silence.
- Your website, your enquiry form and your follow-up, and the small friction points that send couples to the venue that replied first. Over 70% book a viewing with whoever replies first.
You get a clear picture of where you’re losing couples and what to fix first. No deck, no pitch. If I can help beyond the audit, I’ll say so. If I can’t, I’ll point you to who can.